The Lithuanian Air Force has renewed its HCare Infinite material management contract for its fleet of three Dauphin AS365 N3+ search and rescue (SAR) helicopters following achievement of 97% average fleet availability over a three-year period.
These helicopters entered service performing SAR missions in 2015 with a three-year full warranty and Airbus’ commitment to maintaining at least an 80% fleet availability rate.
Lieutenant Colonel Antanas Matutis, Šiauliai Air Base Commander said: “Airbus has far exceeded the availability rate agreed upon in the HCare Infinite support and service contract, achieving near-perfect 97% fleet availability. As a direct result, our team was able to ensure continuous around-the-clock service to those in need of rescue in Lithuania, which we hope to continue through this contract renewal.”
Lithuania was one of the first customers to choose HCare Infinite, Airbus’ most comprehensive level of HCare material management services. The terms require Airbus Helicopters to guarantee the operational availability of the Lithuanian Air Force’s Dauphin fleet, including technical support and supply of spare parts, tools and consumables.
Through the contract, LAF has direct access to Airbus Helicopters’ parts inventory in Šiauliai, Lithuania, as well as the Airbus parts-by-the-hour pool, a dedicated high-availability pool in Les Florides, Marignane, France. In addition, a dedicated technical representative is embedded on Lithuanian Air Force premises working closely with the Airbus Customer Support Manager in Marignane. Aircraft performance is measured on a daily basis.
The Lithuanian Air Force’s renewed contract is for a second term of three years. Airbus Helicopters says seven customers have opted for HCare Infinite, covering 100-plus helicopters including H135s, H145s, Dauphins and Super Pumas, performing SAR, law enforcement, training and military missions.
Source: Airbus Helicopters